You may need to create a group reservation because a Company decided to stay in your accommodation for the year-end company trip, for instance. Consequently, it gets fundamental to be able to manage various reservations with the same characteristics from one single page.
Access the [Reservations] section, then click [Add new reservation], just like you do when you manually add a new reservation into the system.
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At this stage, select the dates of your interest, then set the Group reservations entry on Yes, before you click [Search]
You will automatically see this new section, where you can:
1) Add the name of the group
2) Select a Rate Plan, a Cancellation Policy and/or a Scheduled taking Rule
3) Work in progress - This function will be activated in the next daysÂ
4) Choose the payment method
5) Select the Agency card, if you have it in the systemÂ
⚠️ WARNING - The selected options can overwrite the selected items in the various setup sections in Octorate. Example: If the selected rate plan is associated to a cancellation policy, from this section you can always choose another customized cancellation policy to be applied to this specific case.
6) Type in any potential special requests
Now you can click [Search],
select all the rooms of your interest, then click [Next].
You will find yourself on the group management page, a single Dashboard ,where you can carry out a bunch of activities that we will see together in a while.
However, first of all you need to type in the Manager of the group’s data and save at the bottom of the page.
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In the reservation you will find on the right the list of all the rooms booked:
You will then be able to open the drop-down menu and see each individual room in detail. You can delete the entire group or part of the rooms that compose it, from the appropriate button at the top left:
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Read the article on Invoicing for group bookings, to find out how to record the extras / collects and the billing options available for reservations of this type.
Should you have any doubts or questions, please leave them here in our Community!
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Talk to you soon!