In order to be able to see the options we are about to talk, you can access the Marketing > Email Templates section, either by clicking on [Edit] to customize an existing model, or on [Add New +] to create a new template.
Among all the setup sections, that are described in detail in the article dedicated to the Templates, you can set the Show Filters entry on ON ⬇️
The available filters are the following:
- Payment (collect) received
to send the message to the customers that have (not) paid - Web Check completed
choose whether to send the message to those who did (not) complete the Fast check-in. - Guest arrival filled
for all those customers who have (not) selected an arrival time among the Additional Info. - Signed Contract
for the guests that signed/did not sign the contract
Read the dedicated article!
According to your goals, for each entry you can select:
- Disabled
the filter will not be active - Filled/Received
es. by setting the Signed contract on Filled, the Template will be sent to the customers who signed the contract - Not Filled/Not Received
es. by setting the Signed contract on Not Filled, the Template will be sent to the customers who did not sign the contract
Do not hesitate to contact us, should you have any doubts or questions!
Talk to you soon!