Access the Marketing > Web Concierge section, then activate the entries, according to the sections you want to display on the screen:
Once the reservation is completed on the Booking Engine EVO, the guest will have the chance to display the following sections, according to your choices:
➡ Ask for the arrival time
The customer will have to select the estimated arrival time
➡ Flight information
Ask your customer the number of flight and get better prepared to welcome them.
You will see this info in reservations details.
➡ Cancellation Policy
Display your Cancellation Policy in the reservation sum up
➡ Book additional services
Create additional services in Settings > Extra, decide whether to display them on
the Booking Engine EVO and allow your customers to add them to the reservation.
➡ Allow customer to download fiscal documents
By activating this option, your customers will have the chance to download the fiscal document, right from the Web Concierge!
They will only have to access the interface and look for the section, where they can save their fiscal data in advance and they’ll see the file in this way 👇
They’ll only have to click on the icon to open the file to be downloaded and/or printed.
➡ Allow guests to generate a Courtesy document (before invoicing)
By activating this option, in the section dedicated to fiscal data, guests will see a proforma related to their stay.
If the guest has saved their fiscal data in the form, they will appear in the document.
They can click on the document to open it, then download and/or print it out.
❗As a proforma, the document in question, has no fiscal validity.
➡ Ask all guests name and surname
This function refers to the booking engine, if this item is active, during the booking phase the guest will be asked to enter the names of the guests traveling with him
➡ Show webcheckin section to guests
If you use other external systems to ask guests for their document data, you can disable this option.
➡ Require the same pax of the reservation during the web-checkin
If this option is enabled, your guests will be asked to fill out all guest forms in the web concierge.
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Click HERE for the full article on the Web Concierge.