How to add an Extra Service!

A romantic dinner πŸ₯˜ a City Tour πŸŒ‡Β 
the access to the wellness area πŸ’‘ or a parking slot rental πŸš—
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Do you offer any extra services that customers could add to their stay?Β 
Let’s find out how to register them in Octorate!

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Access the Settings > Extras section and click on β€œCreate a new extra” in the top right corner.

On the next page, start configuring your extra service:

  • Enter a name for your extra

  • If needed, you can assign it to a category

  • Decide whether to make it visible in your booking engine and/or your Octosite

  • Choose whether to display your extras in the booking engine with an expanded or compact view

  • Set the extra as mandatory, if necessary

  • Decide if the extra is refundable

  • Show in rate plans: Enable this option if you want to add this extra to a rate plan to create a package

  • Show in PMS

Set the price:

  • Choose the pricing method for the extra: per person, per reservation, etc.

πŸ”Ί N.B. by selecting Per Day or Per person per day,Β 
you can set up the Inventory of that service. For further info, click here!

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  • Enter the price

  • Enter the VAT you want to apply to this extra; if VAT is 0, you can also set the type of exemption and the legal reference

  • Set a unit of measure

Rooms
Set a room filter if you want to apply this extra only to certain room types

Description
Enter a description for your extra service and/or a name, if you want a different name to appear in your booking engine.

⚠️ ATTENTION: Mandatory extras will not be added automatically if you enter a manual reservation directly from the calendar. If you also want them to be calculated for your manual bookings, you will need to enter it from bookings > add new.
The only exception is for cleaning fees: if the cleaning fee is correctly linked to the category, then it will be added automatically if set as mandatory.

If you want to include your extra services in a special offer, you will need to insert the created extra into the rate plan and then create a package.

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Talk to you soon!
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