As stated in the article dedicated to SCA and 3DS - General Info, adjustments on the Octorate platform regarding the SCA only involve Stripe, at the moment.
For what concerns other Payment Gateways, payments are still being processed with the MOTO exemption, Mail Order or Telephone Order, the same procedure you've been using so far, still authorized by the PSD2.
Anyway, in this article we will find out how to manage the SCA with Syspay 💳
Access the details of the reservation of your interest in Octorate, and pinpoint the Payment Mode section, on the right side of the page. Click on the Virtual POS👇
You will access Syspay and you can choose among the three options available:
1️⃣ Insert card details - regular MOTO procedure 📞
very easily, you will enter the cc details provided by the customer.
The risk of this option is the possibility of a dispute raised by the customer, concerning the amount charged on their card. That's the main reason of the SCA.
2️⃣ Email request ✉️
you will send the customer an email containing the link to authenticate the payment, according to their bank safety protocol.
3️⃣ Create a secure link 🔗
you create the link for the authentication of the payment, right from Syspay
Should you need any further info or you have any doubts about this section,
we suggest you to get in touch with the Syspay Support Team!
⚠️ ATTENTION - in case you do not succeed in making the payment,
it can because you do not have the PROCESSING version of your subscription
(you may have Storage or Verification). Get in touch with Syspay to learn more!
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Talk to you soon!
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