In order to use this service, make sure you have previously saved your mobile phone in the Settings > Property section, but most of all, that the customer saved their own mobile number during the reservation process!📱
And then, follow these steps👇
From your pc, access https://web.whatsapp.com/ and follow the instructions on the screen to connect to WhatsApp web.
There are two ways of sending communications via WhatsApp to your guests! 😎
From your Octorate account, access the details of the reservation and...
📌... send a template! 📩
from the Email section, click on the [+] to select the template you want to send out, then click on [Whatsapp web]
The message will switch to the Whatsapp interface, click on [SEND] to copy the message right to the chat 👇
Your own Whatsapp chat will display on the screen.
Finally, click on the arrow to send out the template to the guest! ⏩
📌... send a message! 📲
from the Download Messages section, type in the message you want to send:
Click on [Whatsapp web] and the text will be copied and sent the same way described in the previous paragraph!