Are you using a Payment Gateway and you need to charge the booking amount from a customer's card?
This is the article for you! 😃
N.B. If you have not correctly configured your payment gateway yet, check out the specific articles on how to setup Syspay or Stripe; if instead you use our free Gateway only to view the cards click here)
Access the Reservations section and access the details of what you are interested in.
In the payments section you will find information related to the payments for this reservation and the payment method.
To register a new payment, you can click on the appropriate button:
choose the payment mode (then credit card)
enter the amount you want to charge (the total amount or only a part of it)
if you also want to withdraw the amount of the tourist tax, leave the same amount, otherwise delete it if you want to receive it in cash
specify if you want to charge or pre-authorize**
Finally click on [Save] and the transaction will be completed! 👍
WARNING! 🔺
The possibility to refund the customer's card depends on the contract with the payment gateway you are using.
Use the button show card👇 to view the customer's credit card
A window will open where you can enter your payment gateway PIN and then have access to the customer's credit card!
Talk to you soon!
🐙