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Asked a question 2 years ago

In our posted pricing, we state that there is a mandatory $15.00 cleaning fee. However, will Octorate bill this automatically for reservations made directly through our website / booking engine? Or, upon check out, do we need to manually charge it, and if so, how do we do that? See attachment where the reservation emails states they will be charged $15.00 later, after checkout. It would be better if that could be charged at the time of purchase in advance.

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Hello Marc ๐Ÿ˜Š

You can create a mandatory cleanings extra and display it on your Booking Engine. Just click on Settings > Extras and create it. Remember to put Yes on the Mandatory entry๐Ÿ‘‡

In our posted pricing, we state that there is a mandatory $15.00 cleaning fee. However, will Octorate bill this automatically for reservations made directly through our website / booking engine? Or, upon check out, do we need to manually charge it, and if so, how do we do that? See attachment where the reservation emails states they will be charged $15.00 later, after checkout. It would be better if that could be charged at the time of purchase in advance.

Have a nice day!

๐Ÿ™