Hi,
it is possible to offer a virtual concierge to your guests.
There’s no need to download APP : the Web Concierge is available from every device.
Fast Check in and Fast Check-out
The customer can enter his data, contact details and documents to check-in online. Save time and make your guests save money, keeping maximum control and ensuring safety and reliability.
It will also be able to add data for billing, speeding up check-out operations.

If you activate the Web Concierge, your guest will view this section in the confirmation web page of the reservation👇

By clicking on the [Check in] button, you can complete their personal data and those of their potential potrà completare i suoi dati anagrafici e quelli dei suoi eventuali travel companions:

In this way, you will have all the customers' info before their arrival.
If you need further information about the Web- concierge, please check this out 👇
https://community.octorate.com/post/web-concierge-your-virtual-concierge-5eb1573457b43b6fae7f029918
Thank you for using the Community!