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Morena M.
Pousada
Asked a question 3 years ago

In most of the hotel you have to fill in manuel a seperate papper with Name, Adress, DokumentNumber, PhoneNumber, e-mail, and make a signature. Is it possibel that hotel guest can do it directly in the web- concierge on the tablet that i have at the front desk

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Hi,

it is possible to offer a virtual concierge to your guests.

There’s no need to download APP : the Web Concierge is available from every device.

Fast Check in and Fast Check-out
The customer can enter his data, contact details and documents to check-in online. Save time and make your guests save money, keeping maximum control and ensuring safety and reliability. 
It will also be able to add data for billing, speeding up check-out operations.

 

In most of the hotel you have to fill in manuel a seperate papper with Name, Adress, DokumentNumber, PhoneNumber, e-mail, and make a signature.

Is it possibel that hotel guest can do it directly in the web- concierge on the tablet that i have at the front desk

If you activate the Web Concierge, your guest will view this section in the confirmation web page of the reservation👇

In most of the hotel you have to fill in manuel a seperate papper with Name, Adress, DokumentNumber, PhoneNumber, e-mail, and make a signature.

Is it possibel that hotel guest can do it directly in the web- concierge on the tablet that i have at the front desk

By clicking on the [Check in] button, you can complete their personal data and those of their potential  potrà completare i suoi dati anagrafici e quelli dei suoi eventuali travel companions:

In most of the hotel you have to fill in manuel a seperate papper with Name, Adress, DokumentNumber, PhoneNumber, e-mail, and make a signature.

Is it possibel that hotel guest can do it directly in the web- concierge on the tablet that i have at the front desk

In this way, you will have all the customers' info before their arrival.

 

If you need further information about the Web- concierge, please check this out 👇

https://community.octorate.com/post/web-concierge-your-virtual-concierge-5eb1573457b43b6fae7f029918


 

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