Webinar (ENG)

Webinar June 2026: The latest news from Octorate!

  • City tax for Booking.com and for BE: discover the new automatic calculation for the children's city tax exemption.

  • Extra add-ons orderable in BE: order your extras and decide how you want guests to see them in your booking engine.

  • New PayPal connection: find out how to set up or restore the PayPal connection to configure it as a payment method for your direct bookings. Min 9:10

  • Room filters for booking file downloads: download your bookings while already filtering by the room you're interested in.

  • Ability to download invoices in PDF, XML and Excel: download your invoices in the format you prefer.

  • Automatically send an email when an invoice is issued: forward fiscal documents directly to your guests via email.

🐙

Octorate Website Builder, discover the potential of our Octosite!

Want to increase direct bookings for your property with a professional website?
What you'll discover during the webinar.

  • Template selection: navigate between Hotel and Vacation Rental templates and find the right one for your property

  • Images and content: find out where images are sourced from, how to replace them, and where to add your text

  • Advanced editor: edit every single section of the site and add new pages and elements in just a few clicks

  • Multilingual management: apply changes across all languages and set the default language

  • Customization and security: configure the favicon and back up your site independently

Want to activate the advanced editor for your Octosite? Contact your sales representative.

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OctoUniversity #6 Reservation Management from Check in to Check out

Delve into each phase of reservation management in this key lesson:

- Manual Entry of a Delivery: Learn to handle non-automated bookings to ensure flexibility and control

- Payment Records: Keep accurate track of payments for impeccable financial management

- Guest Registration Forms: Discover how to complete and manage guest registration forms in accordance with local regulations

- Invoicing: Generate precise and professional invoices for bookings, completing the management cycle from check-in to check-out

Octounivesity #5 Booking engine and Octosite

Explore the dynamics of the Booking Engine and OctoSite to elevate your online presence:

- Booking Engine for a single property: Optimize direct bookings with dedicated tools

- OctoSite: Create and customize your property's website to increase your direct bookings

- Configuration of a widget for your customized site

OctoUniversity #4 Messaging and Web concierge

Enhance communication with your guests using advanced and personalized tools. In this lesson, you will learn to communicate through:

- Email Templates: Customize your communications to make each message unique

- Web Concierge: Offer additional services and useful information through a digital platform

- Chat: Interact in real-time with guests to answer questions and provide assistance

Octouniversity #3 Payment and Invoice Management

Hone your financial management skills with Octorate. In this lesson, we will focus on:

- Booking Engine Payments: Efficiently manage payments directly from your Booking Engine

- Payment Gateway Configuration: Learn to set up payment gateways to simplify transactions

- Automatic Collections: Automate payment collection to reduce administrative effort

- Cancellation Policies: Establish clear cancellation policies to protect your revenue

- Security deposit management: Ask your guests for a security deposit to be refunded after their stay

- Payment Recording and Reporting: Keep track of received payments and issued invoices

Octouniversity #2 Setting up Derived rates and rate plans

Dive deeper into configuring your rooms and pricing strategy in this essential session. Together, we'll explore:

- Room details: Learn to define the characteristics and services of each room to enhance your offer

- Derived rates: Discover how to create linked rates for dynamic price management

- Pricing plans: Optimize your pricing strategies for different customer segments

- Extra packages: Enhance your guests' experience with additional services

OctoUniversity #1 Intro and Calendar

Discover the fundamentals of Octorate and take control of your properties.

In this introductory session, we'll cover key topics to optimize your operations:

- How to contact us

- Modifying prices and availability with the advanced editor

- Price list management: Optimize your rates to attract a broader clientele

- Using tags

- Synchronizing with sales channels

September Updates!

Want to make managing your properties even more efficient?

Over the past month, we've implemented additional features that we can't wait to show you!

We've recorded a Webinar that will showcase the latest updates. What you'll discover during the webinar:

  • Send template emails by time slots: Choose when to send automatic emails to your guests (from minute 0:18 to 1:33)

  • Custom tags: Set up tags to share important information with your guests or team members (from minute 1:39 to 8:03)

  • Billing information request: Ask your guests to fill in their billing details in the web concierge (from minute 9:03 to 10:05)

  • Q&A

Summer's Latest Updates!

Want to make managing your properties even more efficient? September brings many new Octorate features that will be perfect for you!

We've recorded a Webinar that will show you the latest updates.

What you'll discover during the webinar

  • Open for the next days: optimize your room availability with greater flexibility (From 0:59 to 2:59)

  • Security deposit management: simplify deposit handling for greater peace of mind (From 3:08 to 8:00)

  • Rental contract signing with OTP code: digitize the signing process for faster check-in (From 8.02 to 12:10)

  • Renewed wizard: discover the new improved wizard for even more intuitive configuration (from 12:15 to 18:20)

  • Q&A (from 18:20)

New reservation page and the wizard to create a new listing

In this webinar we will show you the latest and greatest new features we have introduced! 🥳

  • New Reservations Page

  • Wizard to create e new listing (available for Vacation Rental)

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New reservation page and other important news!

🥁 We have some important news that we want to tell you about!

In this webinar we will show you the most important news of this 2024. We will talk about:

  • The new booking page for managing your single and group bookings

  • Clone room: use our new tool to clone your rooms to an existing ID or to a new ID

  • Enter bookings using advanced filters

  • Connect agency profiles to your OTA booking engine

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OctoUniversity #11 OctoGPT

OctoGPT is our virtual assistant to answer your guests' questions and curiosities.

See our Webinar to find out everything about this new feature and become an impeccable host by responding promptly to your guests' requests!

Octouniversity #10 The booking engine for your multiaccount

Learn to manage multiple accounts to expand your distribution:

- Multiaccount: network or OTA? Explore strategies for managing multiple accounts

- The network: Leverage networks to maximize visibility

- The OTA: Integrate Online Travel Agencies to access a broader market

- Create your own OTA: Set up the interactive map to display on your website and allow other properties to enter your showcase

OctoUniversity #8 Octoblue for property managers and agencies

This session is tailored for Property Managers and agencies, focusing on tools such as:

- Creating Owner Profiles: You will learn how to set up profiles for each owner, facilitating the management and customization of properties

- Creating Custom Commission Rules: Dive deep into how to establish flexible commission rules that cater to the diverse needs of your managed properties

- Issuing Payment Reports: You will be guided through the process of creating and managing payment reports, ensuring enhanced financial transparency between you and the owners

- Double invoicing: Issue tax documents for bookings of the properties you manage. In this webinar you will be shown how to issue invoices with your header and receipts with the owners' headers.

This webinar is updated to July 2025, even if you already know Octoblu, we recommend watching the video to discover all the latest features!

OctoUniversity #4 Housekeeping

Enhance the management and efficiency of your cleaning service with our dedicated lesson:

- Real Room Setup: Organize information for each room for more precise control

- Octodaily: Use this tool for planning and monitoring daily activities

- Housekeeping for Vacation Rentals: Adapt housekeeping strategies to the specifics of vacation rentals

- Housekeeping User Management: Manage cleaning staff profiles for effective communication and organization

- Check-in/Check-out: Optimize processes to ensure a smooth welcome and departure for guests

Check out all of our Webinars!

In Octorate we are in continuous development and we like to keep you always updated.

 

We think that training is an important thing to allow all our customers to make the best use of all the functions of our system, in complete autonomy.

For this reason we often organize webinars on the most useful and most interesting topics.

 

If you missed them, don't worry, we've collected them all in this article!

  1.  The calendar.    📆
     

  2. Payment and rate plans💰
     

  3. The booking engine
     

  4. Web concierge PMS and Invoices
      

  5. Octorate for Agencies, Networks and Property Managers
     

  6. Octorate chat 💬

 

Good vision! 🎬

Octo-training WEBINAR (1) The Calendar

You don't know how to use the calendar or do you think you don't know all its functions?

 

The Octorate Team is here to help you!  🏋️

 

In this Webinar you will find out how to best manage all the calendar functions, from the most basic to the most advanced!

 

Use all the tools you have available and start customizing your calendar.

What we will see together:

  • How to modify prices and availabilities

  • How to set restrictions

  • How to create derived rates

  • How to create price lists

  • How to create an event on your calendar

  • How to customize icons on your reservations.

 

Good vision! 🎬

 

If you enjoyed this webinar you might also like our octopill :
Enter a manual reservation

Octo-Training WEBINAR (2) Payment & Rate Plans

Not sure how to manage your guests' credit cards? Would you like to know how to configure multiple rate plans and how to correctly configure your cancellation policies?

 

The Octorate Team is here to help you!  🏋️

 

In this Webinar you will find out how to set up all these functions and you can manage the payments of your guests without worries!

What we will see together:

  • How to manage your guests' credit cards

  • How to set up automatic collection rules

  • How to configure your cancellation policies

  • How to create rate plans

Good vision!

Octo-Training WEBINAR (3) The Booking engine

Not sure how to configure your site to be able to receive direct bookings?

 

The Octorate Team is here to help you!  🏋️

 

In this Webinar you will discover how to correctly configure your booking engine, in order to receive direct bookings from your website!

 

Use all the tools you have available and configure your booking engine!

 

What we will see together: 

  • How to create a booking engine for a single property

  • How to create an Octosite

  • How to create a booking engine for your group of properties (Netowrk or OTA)

You will find more informations in our articles: 

- Create your Booking Engine through Octorate!

- Booking engine evo for your multiaccount

 

Good vision!

https://vimeo.com/916734463 https://vimeo.com/916734463

Octo-training WEBINAR (4) Web Concierge, PMS and Invoices

Not sure how to use all the features included in the PMS and Web Concierge?

 

Don't worry, we're here to help you! 🏋️

 

In this Webinar you will discover how to best manage all the pms and web concierge functions, from the most basic to the most advanced ones!

Use all the tools you have at your disposal and start to manage your reservations like a PRO!

 

In this webinar we will cover the following topics:

1. Configure email templates

2. The Web concierge

3. How to register a check in

4. How to issue an invoice

 

Good vision!

Octo-Training WEBINAR (5) The chat of Octorate!

Did you know that Octorate allows you to communicate with your guests in a practical and fast way? 
Discover our chat!

 

The Octorate Team is here to help you!  🏋️

 

In this Webinar you will find out how to best manage all functions related to communication with your guests, from the most basic to the most advanced!

Use all the tools you have available and start to menage your messages from Octorate. 

 

What we will see together:

 

  • Octorate advanced chat features

  • Email templates

  • The Web concierge
     

Good vision! 🎬

Webinar: The latest news for vacation rentals

At Octorate we never stop our developments and continually update our platform to allow our customers to better manage their business, day after day. In this webinar we will tell you about the latest news from Octorate for holiday homes:

-Checkin/checkout and housekeeping management (minutes 5.20)

- Maintenance planning (min 11:05 )

And one last gem that does not only concern holiday homes but all our customers:

The creation of cumulative coupons Creating discounts at 100% of the booking value

Good vision!

Explore the New Octorate Features for Your Vacation Rental.mp4
26.13MB

🇬🇧 Webinar 🔵 Octorate for Agencies, Networks and Property Managers

In this webinar we will explore Octorate Blu, the section dedicated to Agencies and Property Managers for the management of property networks:


🔵 Properties 
- How to add a Property 
- Invoice data 

🔵 Owners 
- Register owners in your account 
- Commission rules 
- Payment slips 

🔵 Overview 
- Statistics 
- Who is it for ?

🇬🇧 Webinar ⚙️ OctoTable Configuration Guidelines

In this brief video we'll see together

  • How to create Halls and Areas

  • How to generate the Tables map with safety distance 

  • Shift management

  • How to create your brand new Digital Menu 

Please do not hesitate to write us for requesting further support or a Live Demo.

🇬🇧 Webinar 🔗 OctoTable new Integration

With a OctoTable account connected to Octorate you can:

  • Create a digital menu accessible via QR Code from each room;
  • Manage room service orders with ease;
  • Increase revenue from the upselling and cross-selling  of additional services and products;
  • Add bills from restaurant and bars directly in one invoice at check-out.

Let's see how to do it.

👉 First, sign up for a free account on OctoTable.com

Fill out the form on OctoTable's website to activate a free account. You will receive an email with your credentials to log in for the first time and change your Username and Password. 

When you log into OctoTable for the first time follow the setup wizard  - 🎥  or watch this Video Tutorial - to learn about the main functions and create the digital menu that your guests will use to order room service and purchase other extras in your property.

Visit community.octotable.com to find lots of free resources, to ask for support and to learn how to master the configuration of OctoTable.

Connecting Octorate to OctoTable

Follow these steps on OctoTable to connect it with Octorate.

In the sidebar menu click on Configuration > Api account > add > OCTORATE

Enter your Octorate ID code and click on Save. In a few moments the system automatically generates the connection token using the login of your Octorate account.

OctoTable imports your properties from Octorate

As soon as you connect the systems, OctoTable automatically imports all your properties from Octorate.

Click on Hall / product on OctoTable's side menu to find the import of your rooms.

Click on the green button 📝 Edit 

To activate the connection make sure that Availability > Bookable > is set to ON 

Congratulations! 🥳 

You have just linked your Octorate account to OctoTable!

Check that all the rooms have been correctly imported. You will find a list similar to this one:

As you can see, you can decide to disable/activate the service for each room or add other resources, such as a bar or a shared space. Now guests can conveniently purchase services and products from your digital menu inside your properties.

How does it work for your guests?

👉 Print the QR codes and display them in your rooms

By clicking on the Print QR codes button you get a pdf file with the QR codes to hang in each room / property of your structure. Something like this:

 

Easy, right? From now on guests can access your digital menu with their smartphone, order a room service, purchase products and services from the menu and pay the orders directly with the phone. Watch this short video to see an example of a purchase using OctoTable.

  

How to manage orders and room service with OctoTable

You can manage the orders from a single panel

Booking > Orders

Click on the icons to change the order status. Your guests will receive an automatic update every time the order status progresses.

👉 Create automatic notifications

To create and customize email and Text notification go to Configuration > Automatic Messages  

You can create a special notification that your team will receive every time a guest places an order.

Click the green button 📝 Edit to choose which user of your team will receive the notification, whether to send the same notification to the guest or not, edit pre-set notifications, translate the text of your notifications with one click in all the missing languages and much more.

How to manage invoices with Octorate

Let's get back to Octorate. Where can I find my guest orders and how to handle invoicing?

Every order from your guests is automatically received by Octorate and entered in Reservation details

The system also attaches a summary receipt with all the orders placed by a guest, specifying what has been paid already and what is due.

Click on Reservations > 📝 Edit > Extras to view it on Octorate:

 

As well, guests always have access to a detailed summary of what they ordered, what is paid and due.

Check on Reservations > 🔽 > Login as Guest

 

 

Do you need help?

Please do not hesitate to write us for asking support.

We are happy to help 🙂