Skip to main content

Web concierge ๐Ÿ‡ฌ๐Ÿ‡ง
Web concierge ๐Ÿ‡ฌ๐Ÿ‡ง

Manage communication with your guests and check-in online!

What you will find in this section:

  • Email template configuration
  • Instructions for web checkin for your guests
  • Setting up rental agreements
  • Send door opening codes to your guests
  • The Octorate chat
0 questions
13 posts

Do you have questions about Web concierge ๐Ÿ‡ฌ๐Ÿ‡ง?

Log in to ask questions about Web concierge ๐Ÿ‡ฌ๐Ÿ‡ง publicly or anonymously.

Email Templates (WebConcierge) _en

Email templates allow you to create personalized emails to communicate with your guests.


To create automatic templates for communications to send to your guests, click on Settings > Email Templates.

On this page you will find pre-set templates that... (More)

How to add an image to your email templates?

If you are configuring your email templates and want to add an image, we'll explain how to do it!

In the settings > email template section you have the possibility to configure your automatic messages.

You can customize them and... (More)

@lisia @.Octorate Tribe
Customer Success at Octorate

๐Ÿ‡ฌ๐Ÿ‡ง Webinar ๐Ÿ›Ž Features of the Web Concierge, Part One

In this webinar we deepen the first part of the Web Concierge core featuresย 

  • ๐Ÿ›Ž Payments
  • ๐Ÿ›Ž Customer Invoice Data
  • ๐Ÿ›Ž The Reservation of Extras
  • ๐Ÿ›Ž Web Concierge customization

Please do not hesitate asking questions

@lisia @.Octorate Tribe
Customer Success at Octorate

๐Ÿ‡ฌ๐Ÿ‡ง Webinar ๐Ÿ›Ž The Web Concierge

In this webinar we see the core features of the Web Conciergeย 

โ€ข Additional information and Payment requestsย 
โ€ข Integrated messages and Communication managerย 
โ€ข The reservation of Extras